FAQ

Concierge healthcare is an innovative system that is designed to help patients bypass the frustrations of traditional healthcare. Many patients, especially those with complex chronic issues that require management, feel that they are not able to get sufficient attention from their medical team or communicate all of their needs in short, infrequent office visits.
With concierge healthcare, the patient pays a monthly fee for unlimited access to their doctor by phone, telemedicine, or in-office visit. Medications and services are paid for separately, with most standard offerings covered under insurance.

Our standard rate for concierge healthcare is currently $149 per month. This monthly fee keeps you in constant touch with your doctor and medical team, ensuring that you can have your healthcare managed as closely as possible and get treatment when you need it. 

 

When specific medications and treatments are recommended by your doctor, insurance coverage is the first option. If your insurance does not cover a certain service, we work with you to determine the best payment options. We offer many discounts that can’t be found elsewhere, which serve to lower the rates for services not paid for by insurance.

We have a tiered pricing system that allows corporations to obtain concierge medical care for their employees at discounted rates. This is an incredible benefit to offer to your employees, opening up on-demand access to acute and chronic disease management, optical and dental services, medical weight loss, and much more. 

Yes! SC My Care uses a powerful, secure, and proven Telehealth platform to provide virtual sessions with our patients. This lets your medical team consult with you whenever and wherever necessary, either in our office or at your home. You’ll never have to wait days to get face-to-face time with your doctor.

Many screenings are administered right here in our office. We are always working on adding to the list of tests and screenings that we can do in-house, and for more specialized testing, we partner with providers here in the greater Columbia, SC area that we trust. We’ll make sure your screenings are as convenient as possible for you, and let you know as soon as your results are available so that you’re not left in the dark about your health.

Concierge medical care is particularly well suited to managing chronic conditions like diabetes or even ADHD. Patients who struggle with these issues often need to get answers from their doctors about episodes or sudden changes in their health, and the traditional way of getting healthcare often does not allow that to happen in a timely manner. 

 

With the concierge system, you can always get your doctor on the phone or on a virtual telemedicine visit, let them know what’s happening, and get the guidance you need right away. By more closely managing your chronic condition along with your doctor and responding immediately to complications, you can minimize its effect on your daily life.

Our office is open Monday through Thursday 8:30-5:00, and Fridays 8:30-12:00. We are located in Lexington, SC, just a few miles from Columbia. Even outside of office hours, our concierge healthcare patients can get access to their medical team to address acute issues without waiting until normal business hours.

Our doctors have great success in helping patients reach their weight loss goals. The starting point for most patients is making strategic adjustments to diet and exercise habits, but sometimes a medical solution is necessary as well. We specialize in Tirzepatide, Semaglutide, Phentermine and many others.

These and our other medical weight loss services are intended to provide not just a “quick fix,” but long-term results that prepare you to enjoy great health for many years to come. We only use therapies that we trust, and we administer them safely and according to the latest guidance on best practices.

Ozempic is the brand name of the compound Semaglutide. Mounjaro is the brand name of the compound Tirzepatide.  There is much confusion out there today about this medication, its effects, and how it can be used safely for weight loss. Your doctor will explain the facts, discuss whether it may be right for you, and help you make the best decision for your health. Semaglutide and Tirzepatide treatments should always be monitored by a doctor you trust.

The best way to determine what the root causes of your weight issues are and how to solve them is with the help of the doctor who knows your health history. If it is likely that you can achieve sustainable weight loss by making changes to your diet and daily activity, we’ll create a detailed nutrition plan together that you can keep up with. It’s all part of our commitment as your concierge healthcare team to get you into the best condition possible.

In many cases, patients who feel bad but can’t pinpoint a cause suffer from some type of hormone imbalance. Hormone therapy is a specialty at SC My Care, and we have helped many people regain the confidence, vitality, and enjoyment of life that they thought they had lost.

Yes. We administer hormone therapy to help with menopause and its associated alterations to body chemistry, and we also provide TRT services for men who experience a deficiency in testosterone. With the help of your doctor, you can get back your energy, sexual health, and general wellbeing.

As a patient at SC My Care, you have access to our medical team any time, day or night. If something surprises you or your medication doesn’t seem to be working the way you expected, you can get in touch with someone who knows your health situation right away and let them know what’s happening. Concierge healthcare means that you never have to suffer overnight, through the weekend, or over a holiday until you can talk to a doctor during normal business hours.

Botox is one of several medical aesthetics services that we provide for our patients. After consulting with a patient and coming to the decision that Botox is a good fit, we administer injections here in our office, in a safe and clean environment. Afterwards we stay in touch with the patient to make sure the results are in accordance with expectations and schedule future injections if desired.

Medical aesthetics isn’t all about plastic surgery and major alterations to your appearance. It’s much easier and simpler than many people realize to gently reverse these outward effects of aging on the face and skin. We have several methods at our disposal for helping patients eliminate wrinkles and smooth out their skin, giving them a more youthful look and restoring confidence.

Yes!  We only use products and services that we feel confident are safe and effective. These treatments must be administered correctly for best results and to ensure safety, and our professionals are fully trained on best practices. We use only brand-name Juvederm products.

As your primary healthcare provider, we put you in touch with the specialists you need to address issues that are beyond the capabilities of our office. We have a network of medical experts here in the Columbia, SC area and throughout the state, and we feel comfortable sending our patients to them knowing they will receive great care.

At SC My Care, we pride ourselves on being able to help any patient from the point at which they come to us. We are able to assess and navigate even very unusual or complicated health situations, providing care directly when possible and engaging other professionals in our network when that is best for the patient.

Patients who prefer holistic, preventative or alternative medicine approaches find it easy to work with us as their concierge healthcare providers. As long as we do not feel an alternative approach is unsafe or detrimental to the patient’s health, we are open to working with it.

Best personalized health care! Always available and accommodating to my schedule. Courteous and kind. Dr. Cooper really listens and is attentive to my health concerns. I highly recommend SC My Care as your preferred healthcare provider.
Amiee W.
RN
Best personalized health care! Always available and accommodating to my schedule. Courteous and kind. Dr. Cooper really listens and is attentive to my health concerns. I highly recommend SC My Care as your preferred healthcare provider.
Amiee W.
RN

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